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Title
Text copied to clipboard!Appliance Repair Service Technician
Description
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We are looking for a skilled and experienced Appliance Repair Service Technician to join our dedicated team. The ideal candidate will have a strong background in diagnosing, repairing, and maintaining a wide range of household appliances, including refrigerators, washing machines, dryers, dishwashers, ovens, microwaves, and other home appliances. As an Appliance Repair Service Technician, you will be responsible for providing exceptional customer service, accurately diagnosing appliance issues, and performing repairs efficiently and effectively.
In this role, you will travel to customers' homes or businesses to assess appliance problems, determine the best course of action, and complete repairs on-site whenever possible. You will be expected to maintain a professional appearance and demeanor, clearly communicate with customers regarding the nature of the repairs, and provide accurate estimates of repair costs and timelines. Additionally, you will be responsible for ordering necessary parts, maintaining inventory, and ensuring your service vehicle is stocked with essential tools and equipment.
The successful candidate will possess excellent troubleshooting skills, a strong mechanical aptitude, and the ability to work independently with minimal supervision. You must be comfortable working with electrical components, plumbing connections, and mechanical systems. Attention to detail, strong organizational skills, and the ability to manage multiple tasks simultaneously are essential for success in this position.
Safety is a top priority in our organization, and you will be expected to adhere to all safety guidelines and procedures while performing repairs. You will also be responsible for maintaining accurate records of service calls, repairs performed, parts used, and customer interactions. Providing exceptional customer service is crucial, as you will represent our company and build lasting relationships with our valued customers.
We offer ongoing training and professional development opportunities to ensure our technicians stay current with the latest appliance technologies and repair techniques. Our company values teamwork, integrity, and a commitment to excellence, and we are looking for a technician who shares these values and is dedicated to providing outstanding service.
If you have a passion for appliance repair, enjoy working with your hands, and take pride in delivering high-quality workmanship, we encourage you to apply for this exciting opportunity. Join our team and become an integral part of a growing company that values your skills, experience, and dedication to customer satisfaction.
Responsibilities
Text copied to clipboard!- Diagnose and repair various household appliances including refrigerators, washers, dryers, ovens, and dishwashers.
- Travel to customer locations to perform appliance repairs and maintenance.
- Provide accurate estimates of repair costs and timelines to customers.
- Order and maintain inventory of necessary appliance parts and tools.
- Maintain detailed records of service calls, repairs, and customer interactions.
- Ensure compliance with safety standards and company policies during repairs.
- Communicate clearly and professionally with customers regarding appliance issues and solutions.
Requirements
Text copied to clipboard!- High school diploma or equivalent; vocational training in appliance repair preferred.
- Minimum of 2 years of experience repairing household appliances.
- Strong mechanical aptitude and troubleshooting skills.
- Ability to work independently and manage time effectively.
- Excellent customer service and communication skills.
- Valid driver's license and clean driving record.
- Ability to lift heavy appliances and work in various physical conditions.
Potential interview questions
Text copied to clipboard!- Can you describe your experience repairing household appliances?
- How do you approach diagnosing a complex appliance issue?
- What steps do you take to ensure customer satisfaction during a repair?
- Have you ever encountered a challenging repair situation, and how did you resolve it?
- Are you comfortable working independently and managing your own schedule?
